Online Warehouse Sale FAQ

The Online Warehouse Sale is October 22-26, 2020. The warehouse sale goes live on at 6:00AM EST on October 22, 2020. 

The Online Warehouse Sale is on The physical outlet store and warehouse will be CLOSED during the Online Warehouse Sale.

The Online Warehouse Sale goes live on at 6:00AM EST on October 22, 2020.

No, the physical VIETRI Outlet Store will be closed October 21-27, 2020.

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Current product will be available during the sale, however, we will add over 300 NEW items for the Online Warehouse Sale.

The Online Warehouse Sale product is priced at up to 80% off retail. There will be Daily Specials beginning October 23rd for even deeper discounts.

• October 23 - 20% off sitewide

• October 24 - 30% off sitewide

• October 25 - 40% off sitewide

• October 26 - 40% off and FREE Shipping

Shop early for the best selection. Discounts will be greater by day but items will not be restocked and quantity is low. We will not retroact pricing or discounts. All prices are final. 

Yes, quantities of certain items are very low and most will sell out. One-of-a-kind samples only have one item available. Shop early!

Standard delivery only. Standard delivery should arrive within 7-12 business days depending on your location.

No, local pickup is not available during the Online Warehouse Sale.

The Online Warehouse Sale is a mix of retired, first-quality items, first-quality one-of-a-kind samples, and seconds. Chipped and flawed items will not be included in the sale.

One-of-a-kind samples and some collections will not have the VIETRI decal. ALL product is VIETRI quality and design approved. 99% of the product is made in Italy.

All sales final. No refunds or exchanges. 

We take great care when packaging all of our handcrafted items and do everything we can to ensure that your package will arrive at your home safely. This often requires extra packing materials and a careful consideration of the number of items in each box, adding to the overall expense of shipping. If your package does arrive damaged, please notify us immediately and keep all of the original packing materials. Please contact Customer Service at (919) 245-4180 Monday - Friday 8:00AM to 5:00PM EST to receive a return authorization shipping label.

Currently, gift wrap is not available on

Just because it is in your shopping cart, doesn’t mean it is yours. ADDING AN ITEM TO YOUR CART DOESN'T RESERVE IT. Once you’re on the site, shop around and add all of your must-haves into your cart, but don’t wait too long to check out.